I had no problems down loading the Self Fertility Massage video. The video itself was very well made and was easy to understand. It was also very thorough. I have been following the self massage and Castor Oil Pack instructions for about 6 weeks now and I can definitely see an improvement in the scar tissue from my c-section. It used to be a solid hard lump across my lower abdomen and now the skin in most areas is soft and not painful to the touch. It is definitely a time commitment and you have to be disciplined to do it regularly, but my health is worth the time and effort. Thanks for the great video and the ease of purchase and down loading!